Gemba audit and process design
When you need it
Before any automation. When the company has grown but the processes date from the time everyone fitted in one room. When the owner does not trust the numbers brought to him.
What you get
An as-is process map with owners and points of loss. A list of root causes by the Ishikawa and 5 Whys methods. A prioritised change plan, part of which needs no software at all.
How it works
Experts work on the shop floor, not from questionnaires. Together with line staff we walk the chain from request to result and explain why changes are needed, removing resistance before the project starts.